This California-based co-packer produces a broad product range for consumers in the United States and Canada: dairy beverages, non-dairy beverages, nutritional beverages, soups & broths, ready-to-drink tea & coffee, and wine & spirits. Rising sales required corresponding increases in output, so the producer aimed to improve LMME on certain lines. Given the large number of stock keeping units (SKUs), a systematic and consistent approach to maintenance was essential for improving performance.
A cross-functional team of Tetra Pak Expert Services consultants, Service Solutions specialists and Service Engineers first carried out a thorough needs analysis. It then created a customised solution, including competence development, an online solution for real-time PLMS (Packaging Line Monitoring System) data, specialist support and Predictive Maintenance.
The solution was delivered by means of an 18-month service agreement with a strong emphasis on execution, including onsite maintenance management in collaboration with plant operators. This strong partnership played an essential role in achieving the desired results. Operator training set the stage for an even more ambitious approach to building in-house competence in the following phase.