Our Approach

We start with an in-depth analysis and data-based assessment to identify how our services can increase your profitability through reduced costs and improved productivity.
Our guarantee

Our Guarantee

As partners, we implement services that optimise your operations and increase your efficiency, while protecting your investments so you stay ahead.

Increased profitability

Increased profitability

After implementing a programme based on your needs, our targeted services will prevent downtime while reducing operator handling, energy and water consumption. Your business will then start to benefit from lower operational costs and higher profits.

Take action together

Take action together

We work closely with your team onsite and take action where you need it most, using data-driven methodology to develop and implement strategies ranging from those addressing a single production line to holistic, plant-wide solutions.

We Care About Your Assets

We are your reliable partner for all issues and tasks, from maintenance to services. We deliver customised solutions that meet your performance expectations. We do this by utilising our in-depth expertise, ensuring you benefit from:

Unrivalled Experience and Expertise

  • Our vast experience of maintaining over 15,000 machines in Asia-Pacific
  • A team of experts and 3,000 on-site engineers, with over 60 years experience in the food and beverage industry and close cooperation with food safety authorisation bodies
  • Tetra Pak engineers that are each backed by a global team of experts with in-depth knowledge of local rules and regulations
  • A food safety track record to guarantee peace of mind for customers and consumers

Prolonging the life of Your Investment

  • Preventive maintenance programmes optimized through years of data points, ensuring predictable performance for our filling lines
  • Extended life-time maximises performance from your equipment and return on capital investment
  • Decreased downtime due to breakdowns, higher Line Machine Mechanical Efficiency (LMME) and production time
  • Regular in-house training programmes and certification, keeping field service engineers up to date on the latest technologies and platforms
 Prolonging the life of your investment

Our People

At Tetra Pak, we have highly-qualified people to support you, including:

  • 2,200 field service engineers
  • 420 system specialists
  • 340 installation project managers
  • 120 food safety and operational experts
  • 500 skilled support staff
 Our people

Global Presence, unmatched support

We have a global presence that encompasses:

  • 13 training facilities worldwide
  • Global distribution centres that deliver a combined 22 million parts
  • Support to over 170 countries
  • Support to over 150 operational improvement projects
Global presence, unmatched support

Service Portfolio and Solutions

With 60 years in the business, we’re experts in food manufacturing. As a world leader in food processing and packaging solutions, we offer best-practice manufacturing methodology. This includes innovative tools for training and support as well as expert data analysis. As a customer, you will benefit from our wide portfolio of service solutions, that can be customised to match your goals. We make sure you will perform at your best.

Service portfolio and solutions

Learn More About Our End-To-End Solutions for Ambient Drinking Yoghurt