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​​​​​​​​​​​​​​​​​​​​​Maintenance Services

We cover the full spectrum of maintenance to secure your equipment reliability. Our skilled service engineers make sure everything, from single production units to your full plant, is kept in shape. Caring for your equipment is simply a wise long-term investment. With our Maintenance Services you can be certain you get an optimised return.​​

Our offering

Your Tetra Pak equipment is designed to operate with highest performance and reliability. Since your equipment performs under tough conditions, you need to check and replace parts in critical areas regularly. At the heart of our Maintenance Services is our Maintenance System. Based on reliability-centered maintenance methodology, we provide the right combination of predetermined, condition-based and corrective maintenance tactics. It’s a platform for continuous improvement, built on feedback captured from our worldwide installed base.
Man doing maintenance on equipment in plant environment

Equipment Maintenance

With our Equipment Maintenance we take proactive care of your production equipment. We minimise the risk of downtime and even predict failures before they occur. Should an issue arise, our skilled service engineers resolve the problem in the fastest possible way and prevent reoccurrence.


Benefits:
  • Optimise and support your maintenance planning and execution
  • Predict failures before they occur
  • Increase uptime by quickly restoring full production
    Man walking in plant environment

    Ensure uptime and save money in the long run

    With Preventive Maintenance you minimise the number of unplanned stops, as well as the duration of each planned service stop. This proactive care lowers your total production costs significantly. Let our skilled service engineers fix the problems before they arise and get complete peace of mind.
    Learn more about Preventive Maintenance⁠

    Ensure uptime and save money in the long run

    With Preventive Maintenance you minimise the number of unplanned stops, as well as the duration of each planned service stop. This proactive care lowers your total production costs significantly. Let our skilled service engineers fix the problems before they arise and get complete peace of mind.
    Learn more about Preventive Maintenance⁠

    Predicting failures before they happen

    Predictive Maintenance with Condition Monitoring allow us to predict failures before they occur. By using real-time monitoring of critical equipment areas, we identify deviations in machine functions that could lead to machine stops or breakdowns.
    Learn more about Predictive Maintenance⁠
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    Site Support

    With our Site Support you get convenient and direct access to our world-wide network of maintenance expertise through a dedicated team, either on-site or remotely. Whether it’s proactive staff coaching or instant support, we have the competence to match your operational needs.


    Benefits:
    • Secure proactive care and coaching for your staff
    • Support seasonal needs, internal projects or organisational changes
    • Receive instant support in the most convenient way for you
    • Support your decision-making for both maintenance and production planning with an external perspective
    Employee doing maintenance

    Remote Support

    Remote Support gives you round-the-clock technical, operations and automation support, whatever your location. When you face a problem, just give us a call and our experts will give you instant help through the communication channel of your choice. At all times, the goal is to restore your production fast.


    Benefits:
    • Faster issue resolution
    • Reduced cost of troubleshooting
    • Minimised unplanned downtime
    • Lower operating risk
    Read more about Remote support⁠
    Technician receiving remote support on phone

    Assessment Services

    With our Assessment Services we inspect, validate and calibrate your equipment to make sure it meets food safety regulations and secures product quality. At the same time, we help you achieve improved performance and reduced maintenance cost.


    Benefits:

    • Minimise unscheduled downtime
    • Secure food safety and product quality
    • Reduce maintenance costs
    • Ensure energy-efficient production
    • Support your Quality Management System
    Man doing maintenance on equipment
    Get a better understanding of your operational challenges

    Maintenance Assessment

    When it comes to operating your plant in the most efficient, productive way, knowledge is power. Maintenance Assessment by Tetra Pak allows you to take a proactive approach to optimisation, as we work together with you to carry out a deep dive into various areas of your plant. The process helps you to identify the maturity of different areas, while also resulting in tangible recommendations and solutions that will contribute to successfully meeting your goals.

    Get in touch⁠
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    Maintenance Management

    With our Maintenance Management we offer Maintenance Assessment that will help you identify areas for improvement. The next step is that our Maintenance Management Services help you on your maintenance journey, ensuring optimal performance and reliability.


    Benefits:
    • Balance the cost, risk and performance in line with your strategy to achieve an optimal maintenance solution
    • Simplify maintenance administration work
    • Gain insights through global benchmarking
    Two persons talking in office environment

    Safety, quality & efficiency with Calibration Services

    Calibration Services from Tetra Pak secures product safety, maintains product quality and supports audit readiness, while enhancing efficiency and reducing waste throughout your operation.

    A man wearing blue standing by a machine and talking to a woman
    Employees unpacking

    Tailor-made maintenance solutions cut costs by 45%

    Learn how we helped a dairy cooperative cut maintenance costs by 45% with a tailor-made maintenance solution.

    Read the full customer case⁠
    Employees discussing

    Predictive Maintenance helped avoiding 50 hours of downtime

    A Spanish dairy producer saved €55,000 and avoided 50 hours of downtime thanks to Predictive Maintenance.

    Read the full customer case⁠

    News and insights

    Online training

    Optimising learning for efficient operation

    For F&B production facilities, it’s essential for staff to know how to operate the equipment and how to maintain it on a regular basis to avoid unnecessary down

    How to optimise learning for a more efficient operation⁠
    Man ordering spart parts online

    The biggest B2B e-commerce trends

    E-commerce is thriving, especially for B2B companies where we’re seeing rapid growth in the utilisation and maturity of online platforms. Read about the trends

    The biggest B2B ecommerce trends⁠
    Technician connected to remote support via phone

    Remote support saves you time - and money

    Our improved Remote Support service minimises disruption more than ever thanks to industry-leading innovations and features.

    Learn how Remote support can save you time and money⁠
    Magnifying glas with waterdrops

    Improved visibility of cleaning operations

    CIP optimization enabled a performance driven culture across the whole company. This is how we helped a producer of fermented milk products in Brazil.

    Find out how⁠
    Integrated services in a plant

    Integrated services for cost reduction and performance boost

    Combining Tetra Pak® Services such as maintenance, automation and digital expertise, training, and upgrades helps you cut costs and boost performance.

    Find out how ⁠
    Tetra Pak Services employee

    The full equipment lifecycle approach

    How Tetra Pak® Services help customers focus on their passion – cheesemaking

    How Tetra Pak Services can support you⁠
    Illustration of Plant Perform

    Tailored service agreement increases production

    More capacity with Tetra Pak® Plant Perform Agreement. At the end of the agreement period, the Total Capacity Utilization (TCU) had increased by 11%

    Learn how a tailored service agreement helped a producer improve their output⁠
    Plant Care Illustration

    Reliability, maintenance in juice producer's lines

    A beverage producer within juices, nectars and still drinks wanted to secure reliability and performance of their three new Tetra Pak filling lines.

    Learn how a juice producer secured reliability and performance⁠
    Upgrade Services, man configuring equipment

    Get more value from your equipment

    Upgrade Kits by Tetra Pak® increase operational performance and cost competitiveness by bringing the latest innovation and functionality to your equipment

    Read more about how to Get more value with Upgrade Kits⁠
    Operator and filling machine

    Accessing the right expertise at the right time

    California-based producer obtains the services it needs to meet regulatory requirements– and enhances product quality and brand protection

    Read more about Accessing the right expertise⁠
    Distribution lines and operator

    Brazilian dairy producer boosts production time

    Brazilian dairy producer increases Production Time Utilisation by 26% in nine months and eliminates unsterility cases

    Brazilian dairy producer increases production time⁠
    People looking at data charts

    Frontiers of productivity solutions

    To produce high quality products, deliver them to customers on time and minimise costs a manufacturer needs to find ways to continuously improve their operation

    Read article Frontiers of productivity solutions⁠

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