Consumers ‘rewire’ priorities and take action on environment, waste and health


London, United Kingdom (24 November 2021) Consumer confusion risks undermining the UK Government’s flagship recycling policy, the Deposit Return Scheme, new research1 from Tetra Pak has revealed.

·       59% of people who had a view on the issue would be confused by the DRS unless it was consistent with household recycling collections2

·       69% of those polled supported the inclusion of at least one additional material (from a provided list3) to the scope of the DRS

·       46% of consumers who understand the issue said they would be more likely to use the DRS if it included a wider range of materials2

·       54% of consumers with a firm position on the topic would support a ‘digital’ DRS, where items can be returned via household collection2


Despite nearly three years of development, 58% of consumers still don’t understand what the Deposit Return Scheme (DRS) entails. Even more significantly, 59% of people who had a view on the issue would be confused by the DRS unless it was consistent with household recycling collection. Currently, materials such as cartons and HDPE plastics that are typically recycled through home collections are excluded from government proposals for the scheme.

However, there are reasons for optimism, with two thirds (67%) of the public indicating that they would use the new recycling system once introduced.

The research also highlights consumer confusion over which materials can be accepted under the DRS. Over a third (38%) incorrectly assume drinks cartons and HDPE plastic containers (38%) are already included. Although benefitting from widespread public support, neither of these packaging types are set to be included.

Indeed, 46% of consumers who had a firm position on the issue, said that they would be more likely to use the DRS if it included a wider range of materials. 69% of UK adults also support adding at least one of the listed additional materials to the scope of the DRS3. Our research also highlights that the majority (54%) of the public with a firm position on the topic, would support the introduction of a ‘digital’ DRS4.


In light of these results, Alex Henriksen, Managing Director of Tetra Pak North Europe, said:

“The situation is clear. The British public is willing and excited to use the new Deposit Return Scheme, but confusion over which materials are included risks undermining it.”

“Clearly the most straightforward, user-friendly DRS is one that includes a wide range of materials, and offers a digital option, allowing consumers to engage with the scheme from home.”

“Our industry has consistently called for the inclusion of cartons in the UK DRS from launch. The limited model proposed by the Government risks confusing consumers who are used to recycling a wider range of materials via other routes.

“This research demonstrates a public appetite to take part in the DRS once it is introduced. The job of industry and government should be to make that as easy as possible; current, limited proposals fail in that regard.”



1A survey of 2,024 UK Nationally representative adults conducted by Opinion Matters between 29th October – 1st November 2021

2To note, respondents were asked ‘yes’/’no’/’not sure’. Those who selected ‘not sure’ were excluded or their answers re-based.

3Additional listed materials include Drink cartons, HDPE plastic such as supermarket milk containers, or Drinks pouches.

4A digital DRS uses barcodes to identify relevant items in kerbside recycling collections



Tetra Pak is a world leading food processing and packaging solutions company. Working closely with our customers and suppliers, we provide safe, innovative and environmentally sound products that each day meet the needs of hundreds of millions of people in more than 160 countries. With more than 25,000 employees around the world, we believe in responsible industry leadership and a sustainable approach to business.  

Our promise, “PROTECTS WHAT’S GOOD™," reflects our vision to commit to making food safe and available, everywhere.

More information about Tetra Pak is available at

  Twitter: @tetrapak




Tetra Pak PR Contact:
Christina Appelgren

PR Agency Contact:
Katie Jones
Brands2Life for Tetra Pak   
Tel: +44 207 592 1200