Our brand promise, PROTECTS WHAT’S GOOD™, plays out in three key areas: protecting food, protecting people and protecting futures. These are the pillars of our brand; and they are also the chapters of our sustainability story.

​​​​Challenges and opportunities

Our business is built on a promise: PROTECTS WHAT’S GOOD™. That promise covers the food we package, the people we employ and the communities we reach, as well as the futures of our customers and our environment.

Our future success depends on our continued ability to provide safe, secure and sustainable nourishment to consumers. It requires constant innovation, finding new ways to meet the evolving expectations of the market and the increasingly diverse needs of our customers.

At the same time, we must strive to be socially responsible in all that we do, providing opportunities for all our employees and supporting communities everywhere we operate. We know we must also fully address our environmental responsibilities, playing an active role in shaping a better future against the demanding backdrop of climate change and dwindling natural resources.

Society today rightly expects the manufacturing sector to do more with less, which means developing technologies and materials that will drive efficiency, cut waste and lower our environmental footprint. This is an expectation we are determined to exceed, not only because it supports our mandate to operate, but also because helping our customers enhance their own environmental performance and achieve their sustainability goals represents a significant channel of growth for our business.

Children drinking milk from glass

The sustainable value chain

We recognize that our responsibilities extend beyond our own operations and our business with our customers. That’s why our approach to sustainability ensures that we encompass the whole of the value chain in our decisions and our actions.

Our 2020 climate goal, for example, extends right the way from the sourcing of base materials to the end of life of used cartons. Over the past few years, we have put considerable effort into developing robust systems and methods to reliably collect data and our results, which have been audited and validated by independent external consultants, show that we are making steady progress towards the targets we have set for 2020.

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The way we work with our suppliers is a big part of our commitment to responsible sourcing and of our sustainable value chain approach. Since 2011, all our suppliers have been required to sign and adhere to the terms set out in our Business Code of Conduct for Suppliers.

We also assess our suppliers against the high standards of performance defined by the UN Global Compact. We signed up to this compact in 2004 and are committed to the implementation, disclosure and promotion of its 10 principles on environment, labour, anti-corruption and human rights: these are embedded across all of our operations through our own well-defined corporate governance framework.

Every year, we evaluate our key suppliers’ operations and environmental performance through audits and self-assessments.


We employ more than 23,000 people around the world and their engagement and dedication is essential to our success. We provide learning and development opportunities for all our employees, strive to ensure that every project and activity we do is injury-free and undertake to include and respect every individual, regardless of age, gender, ethnicity, nationality or sexual orientation​. To ensure we are meeting our responsibilities, we conduct an employee engagement survey every other year to gather and evaluate feedback on all these areas.

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As the world’s leading food processing and packaging company, we work with customers across the globe to achieve our shared business and sustainability goals. Projects include:

We are constantly developing new products and processes to help our customers reduce their environmental footprint, and we work with them to manage and minimize impact throughout the value chain.

Colleagues enjoying a conversation


Our food packaging and processing solutions make food safe and available for consumers everywhere. Many of our product innovations are made in response to consumers’ increasing demands for lower environmental impact and better recycling solutions. At the same time, we develop and promote campaigns to educate and inform consumers on various sustainability-related topics, such as recycling and renewability and the benefits of packaged milk.

Woman drinking from carton package


If you want to learn more: