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High-quality parts and services

We make sure that you have all the high-quality parts you need, where and when you need them. Our parts supply and logistics solutions meet your most challenging demands and ensure your ​equipment operates optimally 24/7.

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Our offering

With high-quality parts for both Tetra Pak and non-Tetra Pak equipment, convenient ordering, flexible delivery and 24/7 customer service, we secure your parts supply to keep your production running. Add our stock management solution to the mix, and rest assured: you’ll always have exactly what you need.
Spare parts on table and in cardboard box

Built-in engineering expertise

With over 500,000 parts available, we cover your processing and packaging equipment, and beyond – from Tetra Pak, and other suppliers as well. This way you have easy access to the parts and maintenance you need, from one supplier. All parts are expertly selected for your equipment, manufactured to the highest quality standards and tested to the most rigorous food industry specifications. That contributes to maintaining the quality of your equipment.
Service in machine, Tetra Pak service engineers

Simplify maintenance with Maintenance Units

Shorten your maintenance time and increase reliability with our Maintenance Units. These complete plug-and-play units are pre-assembled and pre-tested, which simplify your handling of parts and maintenance. You get more efficient maintenance, extended warranty for key functions, save time and make long term cost savings.
Order our Maintenance Units conveniently through e-Business solutions⁠
Machine parts, maintenance

Parts and Maintenance Units at a glance

Increasing competition is placing pressure on food and beverage manufacturers to reduce costs without compromising efficiency. Parts is your key to efficient maintenance and production reliability.
Get a quick overview of Parts and Maintenance Units⁠

Parts and Maintenance Units at a glance

Increasing competition is placing pressure on food and beverage manufacturers to reduce costs without compromising efficiency. Parts is your key to efficient maintenance and production reliability.
Get a quick overview of Parts and Maintenance Units⁠

Ensure performance with Maintenance Kits

Our Maintenance Kits are convenient pre-packed parts recommended by our engineers for modular maintenance or regular care of your equipment. They are designed to enhance food safety and ensure performance of your equipment. For your convenience, you can easily order them through our e-Business solutions
Warning lamp on filling machine

Optimise your inventory

Our Parts Control service gives you control of your parts inventory and allows you to streamline your operations. The ePIMS app that comes with the service lets you manage stock in all your warehouses, get access to replenishment recommendations, order statistics and reports – straight from your smartphone or tablet.

Optimise your inventory

Our Parts Control service gives you control of your parts inventory and allows you to streamline your operations. The ePIMS app that comes with the service lets you manage stock in all your warehouses, get access to replenishment recommendations, order statistics and reports – straight from your smartphone or tablet.

Flexible delivery

The most cost-efficient and sustainable way to refill your stock or perform regular maintenance is a scheduled, planned delivery. But if there’s a risk of a machine stop, we also offer express options to secure your production. We can always reach you quickly from one of our eight distribution centres worldwide.

 

  • Planned: scheduled delivery to get the best possible parts availability, minimum three weeks.
  • Priority: same day dispatch.
  • Express: emergency service with hand-carry option, ASAP.
Hand carry Tetra Pak Expert Services

Convenient ordering

Ordering is easy through our user-friendly e-Business solutions, with 330,000 parts available. It lets you order, track and handle all the parts, maintenance units, plant components and consumables necessary to keep your equipment in peak condition. For predictable maintenance cost, you can set up a customised service agreement, which we call Tetra Pak® Plant Care. By supplying maintenance and other services that you need, we improve your production performance and plant availability.
Order through our user-friendly e-Business solutions⁠
Women in office and computer screen

Food producer reduced the maintenance cost by 35%

Learn how we reduced the maintenance cost of non-Tetra Pak equipment by 35% for a leading producer of shelf-stable foods in Mexico.
Read customer case⁠
Tetra Pak Spare parts
Inforgraphic Parts logistics

On time. Every time. Everywhere.

A world-class organisation that keeps your equipment and operations running so you can focus on production. Learn more how we reduce equipment downtime and optimise your maintenance costs by supplying spare parts.

Download our paper Frontiers of Parts Logistics⁠
Tetra Pak Spart parts

Want to dive in deeper?

Our tailored service solutions improve performance, optimise costs and ensure food safety throughout the lifecycle of your operation. ​

View the full Services portfolio⁠

News and insights

Online training

Optimising learning for efficient operation

For F&B production facilities, it’s essential for staff to know how to operate the equipment and how to maintain it on a regular basis to avoid unnecessary down

How to optimise learning for a more efficient operation⁠
Man ordering spart parts online

The biggest B2B e-commerce trends

E-commerce is thriving, especially for B2B companies where we’re seeing rapid growth in the utilisation and maturity of online platforms. Read about the trends

The biggest B2B ecommerce trends⁠
Technician connected to remote support via phone

Remote support saves you time - and money

Our improved Remote Support service minimises disruption more than ever thanks to industry-leading innovations and features.

Learn how Remote support can save you time and money⁠
Magnifying glas with waterdrops

Improved visibility of cleaning operations

CIP optimization enabled a performance driven culture across the whole company. This is how we helped a producer of fermented milk products in Brazil.

Find out how⁠
Integrated services in a plant

Integrated services for cost reduction and performance boost

Combining Tetra Pak® Services such as maintenance, automation and digital expertise, training, and upgrades helps you cut costs and boost performance.

Find out how ⁠
Tetra Pak Services employee

The full equipment lifecycle approach

How Tetra Pak® Services help customers focus on their passion – cheesemaking

How Tetra Pak Services can support you⁠
Illustration of Plant Perform

Tailored service agreement increases production

More capacity with Tetra Pak® Plant Perform Agreement. At the end of the agreement period, the Total Capacity Utilization (TCU) had increased by 11%

Learn how a tailored service agreement helped a producer improve their output⁠
Plant Care Illustration

Reliability, maintenance in juice producer's lines

A beverage producer within juices, nectars and still drinks wanted to secure reliability and performance of their three new Tetra Pak filling lines.

Learn how a juice producer secured reliability and performance⁠
Upgrade Services, man configuring equipment

Get more value from your equipment

Upgrade Kits by Tetra Pak® increase operational performance and cost competitiveness by bringing the latest innovation and functionality to your equipment

Read more about how to Get more value with Upgrade Kits⁠
Operator and filling machine

Accessing the right expertise at the right time

California-based producer obtains the services it needs to meet regulatory requirements– and enhances product quality and brand protection

Read more about Accessing the right expertise⁠
Distribution lines and operator

Brazilian dairy producer boosts production time

Brazilian dairy producer increases Production Time Utilisation by 26% in nine months and eliminates unsterility cases

Brazilian dairy producer increases production time⁠
People looking at data charts

Frontiers of productivity solutions

To produce high quality products, deliver them to customers on time and minimise costs a manufacturer needs to find ways to continuously improve their operation

Read article Frontiers of productivity solutions⁠

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